How to Choose a Reputable Truck Rental Company

These days, everyone’s looking to save money, especially when it comes to moving. And with so many different truck rental agencies available to choose from, there are more ways than ever to compare services and keep your rental costs down.

That said, it’s never a good idea to simply go with the lowest bidder because you might be sacrificing service and dependability for price and in the end, your decision to move on the cheap might wind up costing you more than you think. Here are few tips for choosing a reputable truck rental company that best fits your needs and your budget.

Ask people you trust

Good news travels fast but bad news travels even faster. Ask your friends and family if they have any moving truck company recommendations. Odds are somebody you know recently moved, or they know somebody who did, and they can give you an idea of what kind of experience they had with their truck rental. If their experiences were bad, you’ll be sure to hear about it and then you’ll know what companies to avoid. Or, if their move went off without a hitch, then you can start narrowing your choices down to a select few.

Look for local agencies

It doesn’t help if your friend from another city recommends a rental agency if the company doesn’t operate in your area, so get online or look in your local yellow pages to see which companies do. Compare those companies against your recommendations and you’ll narrow your selection even more.

Call the companies

Calling the rental agencies will give you an idea of how they treat their customers. Ask for a free quote and find out exactly what the quote includes. If the company is a good one, they’ll provide you with the information you want without hesitation and with no questions asked.

Research some more

Head back online and start looking in to the companies you have left on your list. Look for any complaints listed against the company with the Better Business Bureau and see how the company reacted to the complaints. Did they respond adequately and take care of the customers or did they ignore their complaints? Are there any common problems reported with the company’s equipment or services?

You can also check the company’s operating license with the U.S. Department of Transportation to see if it’s currently active and valid.

Get a binding quote

When requesting a quote, ask the company for a binding quote. This type of quote legally binds the company to the price they gave you and they can’t increase it afterward. This not only ensures the company is reputable but it allows you the peace of mind to know how much your complete moving costs are going to be before you sign the contract.

There is a lot of moving truck companies out there and not all of them are good. But, by following these few simple tips, you will improve your chances of working with a reputable moving truck rental agency and reduce the risk of being scammed out of your hard earned money so take the time and do what you have to to find the best rental agency you can afford.