How to Interview Professional Movers

The challenge, if you so choose to accept it, is to find the right company to trust with moving your valuables. You never know what might happen on the road until they arrive to your new home. So you don’t want to entrust your valuables to just anybody! It’s always best to prepare and learn as much as you can about the professional movers, the moving process, and any hidden fees.

Here are some good questions that will help you learn more about the moving companies you’re considering.

Questions to ask movers

• How long has the company been in business?
• How long has the salesperson or estimator you’re speaking with been in the industry?
• Have any complaints been filed against the company? If so, what were they and what measures have they taken to rectify the situation? Check with the Better Business Bureau.
• Does their van line have a formal quality ratings program? If so, what are these scores and can you see them?
• Is there a third party service provider that will be involved in moving specialty items like a pool table, piano or grandfather clock? If so, who are they?

Professional movers

First impressions really do count. Judge your estimator on their professionalism, attention to detail and responsiveness to your inquiries. Be very careful because there are a few shady movers out there who may try to take advantage of your anxiety about your moving situation. Make sure they give a thorough explanation of their pricing and process. For example, if the estimate is binding or non-binding. You will also need to understand how the pickup and delivery will work so that there are no hidden surprises! These things can tell you a lot about the moving company’s philosophy and how comfortable you’ll be working with them.